No heating or hot water? Tom Sutton Heating is here to help.

Before you call an expert to repair your boiler, we have compiled a little list of things you can check yourself to potentially save you some money!

Have you checked that everything is switched on? The first one may sound silly, but always check the obvious first!
Make sure your room thermostat is turned up fully. Again, may sound obvious but always worth checking!
Check your system pressure. Some boilers have pressure gauges on the front. If your boiler is reading 0 bar of pressure, this needs topping up to 1 bar. Not all boilers are designed to work on pressurized systems, so they do not always have a pressure gauge. If you are unsure, it may be best to call an expert to assist you with your boiler repair
Make sure the lights on your programmer are on. If you have a programmer with led lights, make sure that they come on when you turn the heating and hot water on.
Is your boiler displaying a fault code? Some boilers may display a fault code. It is worth pushing the re set button to see if this fault code clears. We would still recommend you call an expert to check the boiler even if the fault clears and the boiler begins to work again.
Have you got gas? You may be on a pre-payment gas meter and your credit may have run out. This is worth checking before calling in an expert.

If all of the above fails, then you will need to call out an expert gas engineer to assist you with your boiler repair. Luckily Tom Sutton Heating is here to help!

Boiler repairs by Tom Sutton Heating

At Tom Sutton Heating we understand that some problems just can’t wait, that’s why we aim to get to any boiler repair within 24 hrs!

We are upfront with our pricing, charging an £80 diagnosis fee. We will then give you a fixed price to make the repair. Does that sound fair?

Trust Tom Sutton Heating to get the heat back on!

For an emergency boiler repair Call 01590 540188 or 07774673109 or contact us here https://www.tomsuttonheating.co.uk/contact/

To check out our 5-star google reviews visit our google page here.

You can also check out our Checkatrade reviews here

john walsh

10:46 03 Jul 24

Extremely professional and polite individual came and cured the leak in the boiler cupboard. I understand he was a stand in due to the pressure of company workload. Very well chosen!

Fred Byatt

08:10 30 May 24

First class service. How great to phone the office when you have a problem with your heating system and get to speak to someone straight away and an engineer turns up within hours to deal with the problem. Great Company thoroughly recommend

Mrs Nielsen

21:20 25 May 24

I am very happy with the work done by Tom Sutton Heating. The boiler was assessed and mended efficiently. I was kept informed of progress and the arrival of the necessary parts. The cost seemed reasonable. I would not hesitate to use Tom Sutton Heating again.

Charles Ashburton

08:53 10 May 24

Tom Sutton has been looking after our oil boiler for years. They service it and fix it when something doesn't work and are very efficient in their appointment making etc.

Sheila Ward

08:11 10 May 24

We have a boiler servicing contract with SL Energy. They responded very quickly when we had a boiler issue and resolved it within the day.

David Whatham

10:16 06 May 24

Seems difficult to find a reliable gas engineer these days, so was very pleased with the service here. Very friendly and helpful lady arranged the booking and engineer arrived promptly at the agreed time - seemed a sensible price as well. Very pleased and will use in the future.

Robin Williams

13:21 29 Apr 24

Installation of new boiler completed as laid out in estimate. Team considerate and communicated on each step of the installationA couple of snags cropped up a few days after the insulation, but they were only a phone call away and resolved them very professionally

Kathryn Swift

13:25 01 Apr 24

I have used Tom Sutton Heating/SL Energy Ltd for years for boiler and heating maintenance. They have always provided a professional service with good communication. Their boiler care plans offer competitive rates and the best options for your boiler and heating system. No need to worry about breakdowns ...!

Des Norris

10:32 16 Jun 22

A very neat and tidy job, minimal unavoidable damage to paintwork, extending pipes etc.System works well, all components seem to be household named brands and good quality, as is the workmanship.Ronan and Mark were friendly and accommodating and when they left everything was cleared up and tidy.Based on our experience we could thoughroly recommend this company.

Will Weeks

18:22 18 May 22

Tom Sutton Heating were recommended by a neighbour as our previous plumber let us down.We had to wait a while for a slot for our boiler to be serviced that reflects on how busy they are, which is an obvious recommendation in itself.No hidden extras and a follow up call or email from their secretary to check that the work was done satisfactorily.Would certainly use them again.

Mark Corcoran

14:40 28 Apr 22

We used Tom Sutton Pluming & Heating to install an air source heat pump. Ronan and Mark did a great job with a very complicated looking system. All the pipe runs were neatly aligned & really well done. They were efficient, courteous and clearly very knowledgeable & the system works really well. I was also very pleased with the all inclusive fixed price quote, which I thought was pretty reasonable for their specialist work and it also included a follow up visit to check things over & to carry out any snagging that needed doing.I would definitely use them again and would have no hesitation in recommending them.

s r-b

18:35 29 Mar 22

I found out about Tom Sutton Heating via a Checkatrade search. I was seriously let down by British Gas and needed to have a medieval heating system put out to pasture.I reached out to Tom Sutton Heating and spoke with Elaine at length. She was very helpful and filled me with confidence that I’d get a good job done. I wasn’t disappointed, Ronan came by to survey the site, discussed with me where I wanted the boiler sited, (not in a bedroom cupboard like British Gas wanted to put it). He listened to my suggestions and advised where appropriate. I was provided with quotes at both ends of the cost spectrum and settled on a Worcester Bosch boiler.The work was completed on schedule in two days despite them encountering unanticipated issues. Boiler was registered with gas safe, warranty arranged and I was shown how to use the space age controls (I’m old school). The best thing however is that in addition to a fully warm heated house I now have a shower with enough pressure to strip paint (and that’s a wonderful thing).

David royle

19:09 26 Mar 22

Ronan installed my complete new heating system in early 2020. It has worked perfectly ever since. This was the second annual service. Easy to book, turned up on time, no mess and competitive price.Would highly recommend.

Emergency Boiler Repair Lymington New Forest

No heating or hot water? Tom Sutton Heating is here to help.

Before you call an expert to repair your boiler, we have compiled a little list of things you can check yourself to potentially save you some money!

Boiler repairs by Tom Sutton Heating