New boiler Christchurch

Need a new boiler in Christchurch?

Here at Tom Sutton Heating, we want to make buying a new boiler in Christchurch easy. This is why we offer a high level of service, from initial contact through to your installation. We also offer an express installation service if you have a broken boiler so you can get your family home warm again with minimal disruption.

How does a new boiler installation work?

Tom Sutton Heating understands your frustrations when looking at new boilers, this is why we have created a unique system for offering you a quote. Firstly, you can use our boiler quote tool below to see what we have on offer and so you can see what might be a good fit for your home. Once, you have selected a package we will get in contact with you to arrange either a home survey or a video survey. The choice is yours. Our online boiler quote tool is designed as a guide to help us showcase some of the products we offer. The home survey is the most important step towards a new boiler installation.

The Home Survey

Once you have either called and spoken to a member of the team or completed an online boiler quote, A boiler installation engineer will call you to arrange a home survey. We will send you a booking confirmation and send you a booking reminder 24 hours before our visit. Although we prefer to visit your home we can now offer a new boiler install survey via a video call if that makes you more comfortable.

What can I expect from my home survey visit?

If you are looking for a new boiler install in Christchurch and you have arranged a boiler survey with Tom Sutton Heating, you are well on your way to that warm powerful shower you have always wanted or that nice cosy, warm house you’ve been dreaming of. Here’s what you can expect from your home survey.

We will arrive at your home within the time window that we have given you.
You will be greeted with a friendly face and made to feel at ease.
We will have look at your current installation.
We will ask you questions to help us provide you with a product and service best suited to your needs.
We will run some tests on your current system to help us identify a suitable product for you.
We will either provide you with a full, fixed price quote on-site or let you know when you can expect your quote. (Usually with 24hours)
We will ask you if you have any more questions, before thanking you for your time and leaving you to carry on with your day.

The Quote

On completion of our home survey visit, we will either give you a quote on the same day or within 24 hours. We will have selected a few different products to suit your budget and the requirements of your home and you will be able to make your own decision on which one to choose. We believe there is no ‘one size fits all’ when it comes to boilers, that’s why we work with a number of different brands such as Worcester Bosch, Alpha, Glowworm and Vaillant. We will also offer you an extensive list of optional extras such as smart thermostats like the Google Nest.

Why Choose Tom Sutton Heating?

Fast, reliable and friendly service
Quick and easy quote and installation service
A vast array of boiler brands to choose from
Expert advice given
Express installation service available
Finance options available

Check out our google reviews!

For more information on getting a new boiler in Christchurch, then contact us today or use our online boiler quote tool.

john walsh

10:46 03 Jul 24

Extremely professional and polite individual came and cured the leak in the boiler cupboard. I understand he was a stand in due to the pressure of company workload. Very well chosen!

Fred Byatt

08:10 30 May 24

First class service. How great to phone the office when you have a problem with your heating system and get to speak to someone straight away and an engineer turns up within hours to deal with the problem. Great Company thoroughly recommend

Mrs Nielsen

21:20 25 May 24

I am very happy with the work done by Tom Sutton Heating. The boiler was assessed and mended efficiently. I was kept informed of progress and the arrival of the necessary parts. The cost seemed reasonable. I would not hesitate to use Tom Sutton Heating again.

Charles Ashburton

08:53 10 May 24

Tom Sutton has been looking after our oil boiler for years. They service it and fix it when something doesn't work and are very efficient in their appointment making etc.

Sheila Ward

08:11 10 May 24

We have a boiler servicing contract with SL Energy. They responded very quickly when we had a boiler issue and resolved it within the day.

David Whatham

10:16 06 May 24

Seems difficult to find a reliable gas engineer these days, so was very pleased with the service here. Very friendly and helpful lady arranged the booking and engineer arrived promptly at the agreed time - seemed a sensible price as well. Very pleased and will use in the future.

Robin Williams

13:21 29 Apr 24

Installation of new boiler completed as laid out in estimate. Team considerate and communicated on each step of the installationA couple of snags cropped up a few days after the insulation, but they were only a phone call away and resolved them very professionally

Kathryn Swift

13:25 01 Apr 24

I have used Tom Sutton Heating/SL Energy Ltd for years for boiler and heating maintenance. They have always provided a professional service with good communication. Their boiler care plans offer competitive rates and the best options for your boiler and heating system. No need to worry about breakdowns ...!

Des Norris

10:32 16 Jun 22

A very neat and tidy job, minimal unavoidable damage to paintwork, extending pipes etc.System works well, all components seem to be household named brands and good quality, as is the workmanship.Ronan and Mark were friendly and accommodating and when they left everything was cleared up and tidy.Based on our experience we could thoughroly recommend this company.

Will Weeks

18:22 18 May 22

Tom Sutton Heating were recommended by a neighbour as our previous plumber let us down.We had to wait a while for a slot for our boiler to be serviced that reflects on how busy they are, which is an obvious recommendation in itself.No hidden extras and a follow up call or email from their secretary to check that the work was done satisfactorily.Would certainly use them again.

Mark Corcoran

14:40 28 Apr 22

We used Tom Sutton Pluming & Heating to install an air source heat pump. Ronan and Mark did a great job with a very complicated looking system. All the pipe runs were neatly aligned & really well done. They were efficient, courteous and clearly very knowledgeable & the system works really well. I was also very pleased with the all inclusive fixed price quote, which I thought was pretty reasonable for their specialist work and it also included a follow up visit to check things over & to carry out any snagging that needed doing.I would definitely use them again and would have no hesitation in recommending them.

s r-b

18:35 29 Mar 22

I found out about Tom Sutton Heating via a Checkatrade search. I was seriously let down by British Gas and needed to have a medieval heating system put out to pasture.I reached out to Tom Sutton Heating and spoke with Elaine at length. She was very helpful and filled me with confidence that I’d get a good job done. I wasn’t disappointed, Ronan came by to survey the site, discussed with me where I wanted the boiler sited, (not in a bedroom cupboard like British Gas wanted to put it). He listened to my suggestions and advised where appropriate. I was provided with quotes at both ends of the cost spectrum and settled on a Worcester Bosch boiler.The work was completed on schedule in two days despite them encountering unanticipated issues. Boiler was registered with gas safe, warranty arranged and I was shown how to use the space age controls (I’m old school). The best thing however is that in addition to a fully warm heated house I now have a shower with enough pressure to strip paint (and that’s a wonderful thing).

David royle

19:09 26 Mar 22

Ronan installed my complete new heating system in early 2020. It has worked perfectly ever since. This was the second annual service. Easy to book, turned up on time, no mess and competitive price.Would highly recommend.

New Boiler Installation Christchurch